my-tickets and prefs.save carried only `app.access:ticketing`, which means "you hold ANY
ticketing.* permission" — so ticketing.settings alone opened the submitter's own surface.
They now require ticketing.view or ticketing.manage, matching the either-or this route
file already uses everywhere else; ticketing.view is literally described as "Submit
tickets and view own ticket history", so it is the right key.
attachments.show stays UNGATED on purpose. TicketAttachmentController::show already
authorises submitter-or-agent for that specific attachment, which is finer than any
permission can be — a key in front of it would either duplicate the check or contradict
it, and contradiction is what this consolidation exists to remove.
Part of consolidating Central onto one authorisation mechanism: permissions, held by
groups.
Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
Claude-Session: https://claude.ai/code/session_01RDA3fQbsa3gaHCFoV1Q8Gg