feat: initial dashboard-ticketing scaffold

2026-04-08 14:17:26 -07:00
parent 1448eb7cf4
commit 81d0d54f50
13 changed files with 980 additions and 0 deletions
--- a/src/Http/Controllers/TicketController.php
+++ b/src/Http/Controllers/TicketController.php
@@ -0,0 +1,156 @@
+<?php
+
+namespace Dashboard\Ticketing\Http\Controllers;
+
+use Dashboard\Ticketing\Models\Ticket;
+use Illuminate\Http\Request;
+use Illuminate\Routing\Controller;
+use Inertia\Inertia;
+
+class TicketController extends Controller
+{
+    public function index(Request $request)
+    {
+        $user = auth()->user();
+        $isAdmin = in_array($user->role ?? '', ['admin', 'super_admin']);
+
+        $query = Ticket::with(['submitter:id,name', 'assignee:id,name']);
+
+        if (! $isAdmin) {
+            $query->where('user_id', $user->id);
+        }
+
+        if ($search = $request->get('search')) {
+            $query->where(function ($q) use ($search) {
+                $q->where('title', 'like', "%{$search}%")
+                  ->orWhere('description', 'like', "%{$search}%");
+            });
+        }
+
+        if ($status = $request->get('status')) {
+            $query->where('status', $status);
+        }
+
+        if ($priority = $request->get('priority')) {
+            $query->where('priority', $priority);
+        }
+
+        if ($category = $request->get('category')) {
+            $query->where('category', $category);
+        }
+
+        $tickets = $query->latest()->paginate(25)->withQueryString();
+
+        return Inertia::render('Ticketing/Index', [
+            'tickets'          => $tickets,
+            'search'           => $request->get('search', ''),
+            'statusFilter'     => $request->get('status', ''),
+            'priorityFilter'   => $request->get('priority', ''),
+            'categoryFilter'   => $request->get('category', ''),
+            'isAdmin'          => $isAdmin,
+        ]);
+    }
+
+    public function create()
+    {
+        return Inertia::render('Ticketing/Create');
+    }
+
+    public function store(Request $request)
+    {
+        $request->validate([
+            'title'       => 'required|string|max:255',
+            'description' => 'required|string',
+            'category'    => 'required|in:IT,Facilities,HR,Other',
+            'priority'    => 'required|in:low,medium,high,urgent',
+        ]);
+
+        Ticket::create([
+            'user_id'     => auth()->id(),
+            'title'       => $request->title,
+            'description' => $request->description,
+            'category'    => $request->category,
+            'priority'    => $request->priority,
+            'status'      => 'open',
+        ]);
+
+        return redirect()->route('ticketing.index')->with('success', 'Ticket submitted.');
+    }
+
+    public function show(Ticket $ticket)
+    {
+        $user = auth()->user();
+        $isAdmin = in_array($user->role ?? '', ['admin', 'super_admin']);
+
+        abort_if(! $isAdmin && $ticket->user_id !== $user->id, 403);
+
+        $ticket->load([
+            'submitter:id,name',
+            'assignee:id,name',
+            'comments.author:id,name',
+        ]);
+
+        return Inertia::render('Ticketing/Show', [
+            'ticket'  => $ticket,
+            'isAdmin' => $isAdmin,
+        ]);
+    }
+
+    public function edit(Ticket $ticket)
+    {
+        $user = auth()->user();
+        $isAdmin = in_array($user->role ?? '', ['admin', 'super_admin']);
+
+        abort_if(! $isAdmin && $ticket->user_id !== $user->id, 403);
+
+        return Inertia::render('Ticketing/Edit', [
+            'ticket'  => $ticket,
+            'isAdmin' => $isAdmin,
+        ]);
+    }
+
+    public function update(Request $request, Ticket $ticket)
+    {
+        $user = auth()->user();
+        $isAdmin = in_array($user->role ?? '', ['admin', 'super_admin']);
+
+        abort_if(! $isAdmin && $ticket->user_id !== $user->id, 403);
+
+        $rules = [
+            'title'       => 'required|string|max:255',
+            'description' => 'required|string',
+            'category'    => 'required|in:IT,Facilities,HR,Other',
+            'priority'    => 'required|in:low,medium,high,urgent',
+        ];
+
+        if ($isAdmin) {
+            $rules['status']      = 'required|in:open,in_progress,resolved,closed';
+            $rules['assigned_to'] = 'nullable|exists:users,id';
+        }
+
+        $request->validate($rules);
+
+        $data = $request->only(['title', 'description', 'category', 'priority']);
+
+        if ($isAdmin) {
+            $data['status']      = $request->status;
+            $data['assigned_to'] = $request->assigned_to;
+        }
+
+        $ticket->update($data);
+
+        return redirect()->route('ticketing.show', $ticket)->with('success', 'Ticket updated.');
+    }
+
+    public function destroy(Ticket $ticket)
+    {
+        $user = auth()->user();
+        $isAdmin = in_array($user->role ?? '', ['admin', 'super_admin']);
+
+        abort_if(! $isAdmin && $ticket->user_id !== $user->id, 403);
+
+        $ticket->delete();
+
+        return redirect()->route('ticketing.index')->with('success', 'Ticket deleted.');
+    }
+}