feat: full dashboard-ticketing scaffold with data model, controllers, Vue pages

src/Models/Ticket.php

@@ -9,27 +9,36 @@ use Illuminate\Database\Eloquent\Relations\HasMany;
 class Ticket extends Model
 {
     protected $fillable = [
-        'user_id',
-        'assigned_to',
-        'title',
-        'description',
-        'category',
-        'priority',
-        'status',
+        'number', 'group_id', 'submitter_id', 'assigned_to', 'project_id',
+        'title', 'description', 'status', 'priority_id', 'due_date',
     ];
 
-    public function submitter(): BelongsTo
+    protected $casts = [
+        'due_date' => 'date',
+    ];
+
+    public function group(): BelongsTo
     {
-        return $this->belongsTo(\App\Models\User::class, 'user_id');
+        return $this->belongsTo(TicketingGroup::class, 'group_id');
     }
 
-    public function assignee(): BelongsTo
+    public function priority(): BelongsTo
     {
-        return $this->belongsTo(\App\Models\User::class, 'assigned_to');
+        return $this->belongsTo(PriorityLevel::class, 'priority_id');
     }
 
-    public function comments(): HasMany
+    public function project(): BelongsTo
     {
-        return $this->hasMany(TicketComment::class);
+        return $this->belongsTo(TicketingProject::class, 'project_id');
+    }
+
+    public function messages(): HasMany
+    {
+        return $this->hasMany(TicketMessage::class, 'ticket_id')->orderBy('created_at');
+    }
+
+    public function attachments(): HasMany
+    {
+        return $this->hasMany(TicketAttachment::class, 'ticket_id');
     }
 }